Shipping Information

Expected delivery time:

Within Pakistan: 3-4 working days

International: 4-5 working days

Couriers:

Pakistan: Stallion Deliveries or Leopard’s courier

International: DHL or FedEx

Please allow up to 2 working days to prepare all orders placed from Mondays to Fridays. Orders placed on Saturday and Sunday or any gazetted holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays. Orders placed through online payment system have go through a fraud status check and once cleared by our payment processor will be processed further.

Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email contacting tracking information, be sure to check junk/spam folder as well.

  • Shipping and Customs duties:

    Shipping charges are based on destination, size and weight of your order on international orders. Any customs duties or taxes, if applicable by the respective country’s officials will be borne by the customer.

    Locals shipping charges vary city to city.

  • Order Cancelations

    Orders placed through online payment system have go through a fraud status check and once cleared by our payment processor will be processed further. If the fraud status returns ‘failed’ the order is cancelled automatically. Cash on delivery orders will be cancelled if they are not confirmed within 7 days of order placement.

    Orders can be cancelled any time before they are processed, Sana Safinaz may cancel orders for any reasons which may include:

    Out of stock items Pricing or technical errors

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