FREQUENTLY ASKED QUESTIONS

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

you can shop at sana safinaz without creating an account. however, register with us and you´ll be able to enjoy the following benefits:

  • track your orders and review past purchases
  • request a return or exchange directly from your account
  • add sold out items and products you love to your wish list
  • preview our new collections and register your interest for your favorite pieces through our seasonal lookbook
  • save your address and card details so you can shop even quicker next time

IS MY PERSONAL INFORMATION KEPT PRIVATE?

please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. for more information, please read our terms & conditions in full.

I´VE FORGOTTEN MY PASSWORD - WHAT SHOULD I DO?

to re-set your password, follow the 'forgotten password' instructions on the sign in page. P=please note, for security reasons we are unable to send your old password via email.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

you can shop at sana safinaz without creating an account. however, register with us and you´ll be able to enjoy the following benefits:

  • track your orders and review past purchases
  • request a return or exchange directly from your account
  • add sold out items and products you love to your wish list
  • preview our new collections and register your interest for your favorite pieces through our seasonal lookbook
  • save your address and card details so you can shop even quicker next time

IS MY PERSONAL INFORMATION KEPT PRIVATE?

please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. for more information, please read our terms & conditions in full.

I´VE FORGOTTEN MY PASSWORD - WHAT SHOULD I DO?

to re-set your password, follow the 'forgotten password' instructions on the sign in page. P=please note, for security reasons we are unable to send your old password via email.

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

you can shop at sana safinaz without creating an account. however, register with us and you´ll be able to enjoy the following benefits:

  • track your orders and review past purchases
  • request a return or exchange directly from your account
  • add sold out items and products you love to your wish list
  • preview our new collections and register your interest for your favorite pieces through our seasonal lookbook
  • save your address and card details so you can shop even quicker next time

IS MY PERSONAL INFORMATION KEPT PRIVATE?

please be assured that your personal information is kept private and confidential, and at no point will we share it with a third party. for more information, please read our terms & conditions in full.

I´VE FORGOTTEN MY PASSWORD - WHAT SHOULD I DO?

to re-set your password, follow the 'forgotten password' instructions on the sign in page. P=please note, for security reasons we are unable to send your old password via email.