LOYALTY POLICIES

Silver Tier :

As a loyal member, the customer will be able to enjoy the following benefits:

  • 10% off on all stitched items in our stores on birthdays (PKR 30,000/- limit per day transaction)
  • Receive 7% points on the purchase of stitched items and accessories.
  • Receive 3% points on purchase of unstitched items.
  • 1 point = 1 PKR. Points are used as money and can be utilized in next purchases.
  • Customers who have made 35,000 points, get a gift card Gift card worth PKR 5,000/- as a token of appreciation and for being loyal to the brand and conversion to Gold Customer
  • Gift card has unlimited validity, customers can use it whenever and can be used at any outlet
  • Customers are updated about their points addition and redemption through Text/Email
  • Points gained from any category can be redeemed on any other category as there is no restriction.
  • There is restriction to redeeming points except during sales.
  • Points cannot be added on sale items.

Gold Tier :

Customers who have gained 35,000 points will automatically move to gold tier and simultaneously their benefits, points gaining percentage and redemption will change.

  • 12% off on all stitched items in our stores on birthdays (PKR 50,000/- limit per day transaction)
  • Receive 10% points on the purchase of stitched items and accessories.
  • Receive 4% points on purchase of unstitched items.
  • 1 point = 1 PKR. Points are used as money and can be utilized in next purchases.
  • Receive a Gift card of worth PKR 10,000 on collection of additional 50,000 points in Gold Card. (Total 85000 points)
  • Gift Card has unlimited validity, customers can use it whenever and can be used at any outlet
  • Customers are updated about their points addition and redemption through Text/Email
  • Points gained from any category can be redeemed on any other category as there is no restriction.
  • There is restriction to redeeming points except during sales.
  • Points cannot be added on sale items.

Terms and Conditions : 

  • Points can only be redeemed at the time of purchase
  • Points are not transferable to any other customer or account
  • We reserve the right to refuse redemption or any card, if its appear detective, tempered, forged, misprinted or reproduced by wrong means
  • Proof of Identity may be requested when the loyalty points are being redeemed
  • SS Loyalty will not be responsible for any loss of points on stolen and misplaced cards.
  • Sana Safinaz is entitled at any time and without any prior notice and liability to the customer in any manner to terminate loyalty card or to cancel or vary its benefit and features. In case of any dispute, the decision of Sana Safinaz shall be final and binding.


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